IT SPECİALİST

●Information Security Specialist - Papel (May 2025 - Present)
*Implemented and managed security policies, standards, and procedures to protect organizational IT infrastructure.
*Monitored networks, servers, and applications to detect and respond to potential threats and vulnerabilities.
*Investigated security incidents, prepared detailed reports, and coordinated incident response activities.
*Conducted user awareness training to minimize human-related security risks and enforce best practices.
*Ensured compliance with ISO 27001, GDPR, and other relevant security frameworks and regulations.

●IT Support Specialist - CIS Games Azerbaijan 2025 (Aug 2025 - Present)
*Computer Setup and Maintenance: Installation and configuration of operating systems, diagnosing hardware issues, replacing faulty components, and ensuring optimal system performance.
*Office Equipment Installation and Support: Setup, configuration, and troubleshooting of printers, scanners, and other office equipment.

●System Administrator - TAJ LLC (Jan 2025 - May 2025 | 5 month )
*Windows Server Management: Installation, configuration, and administration of Windows Server operating systems.
*Network Monitoring: Monitoring network and system resources using Zabbix, detecting issues, and optimizing performance.
*Email System Management: Installation, configuration, and administration of MDaemon Mail Server, creating email accounts via cPanel, and implementing security measures (spam filters, SSL certificates).
*Firewall Management: Installation and administration of Sophos Firewall, configuring web filtering, application filtering, S2S VPN, SSL VPN, and Active Directory integration.

● IT Specialist - COP29 Azerbaijan OC (Oct 2024 - Nov 2024 | 2 month)
*Active Directory Management: Creation and management of user accounts, diagnosing login issues, and resetting passwords. Creation and daily support of Microsoft 365 accounts.
*Office Equipment Installation and Configuration: Ensuring proper operation of office equipment such as printers, scanners, and other devices.
*Network Connection Troubleshooting: Diagnosing and resolving connection issues related to LAN, VPN, and WiFi on employees' devices.
*Technical Support: Responding to technical support requests via phone and on-site, resolving login issues, and providing password reset services.

● IT Specialist - TAJ LLC (Oct 2022 - Jul 2023 | 10 month)
*Active Directory Management: Creating, modifying, and deleting user accounts, groups, and permissions within the Active Directory environment. Resolving login issues, resetting passwords, and applying security and network policies through Group Policy Objects (GPO).
*Monitoring and Troubleshooting Network Infrastructure: Monitoring LAN, WAN, VPN, and WiFi connections, and resolving related connectivity issues. Cable work (RJ45).
*Management of IT Equipment: Ensuring the stable operation of company computers, office equipment (printers, scanners, network devices), and other hardware components. Installing new computers and connecting them to the corporate domain.
*Technical Support: Providing remote and on-site technical support for computer, operating system, and hardware issues.

● IT Support Specialist - Caspian Entertainment Company (Dec 2022 - Apr 2023 | 5 month)
*Computer Setup and Technical Services: Diagnosing and replacing faulty components, setting up new computers, installing operating systems and software, configuring, and resolving issues.
*Office Equipment Setup and Maintenance: Ensuring proper functionality of printers, scanners, and other office equipment, and troubleshooting hardware issues.
*Software Management: Managing company-specific software, creating user accounts, assigning permissions, and troubleshooting related issues.