AXTARIŞ NƏTİCƏLƏRİ: 1 İŞ ELANI

Yalnız "SF Azerbaijan MMC / Sun Finance Group" şirkətinin elanları göstərilir

CALL CENTER MANAGER

SF Azerbaijan MMC / Sun Finance Group

- Organization of efficient work of the Call Center
- Monitoring KPIs of operators
- Develop and optimize processes and procedures aimed at improving customer service
- Ensure customer satisfaction is maintained and improved
- QA control of call-center operators (listening and assessing the quality of conversations, identifying and correcting errors)
- Develop and monitor the implementation of measures to increase customer loyalty