IT SPECİALİST1000 AZN
Linux Servers (Red Hat/CentOS). Microsoft Severs (2012r-2016). Linux Operating Systems. Microsoft Operating Systems. Bash Scripting . Active Directory
Kerio Control. TMG DNS.
Basics of Network DHCP.
Desktop and Server Support File Server
VMware VSphere Exchange
Backup(Symantec). Microsoft Office
R.Hadisov 1993 - 2004
Media Invest LLC. Baku 2017 - 2018
Provided base level IT support to non-technical personnel within the business. Resolved problems with malfunctioning products.
Researched, troubleshot and resolved complex problems independently. Reviewed technical documentation and procedures. Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
Installed software, modified and repaired hardware and resolved technical issues. Used scripting skills to contribute to internal tools
IT Support Specialist
Control Store.az. Baku 2014 - 2017
3 years of technical support experience.
Created documentation that empowered and enabled user community. Used scripting skills to contribute to internal tools. Identified and solved technical issues with a variety of diagnostic tools. Followed up with clients to ensure optimal customer satisfaction.
Answered telephone calls promptly and minimized delays that could lead to abandoned calls.
Defined and documented technical best practices.
Help Desk – System Administrator
Samsung Electronics. Saint Petersburg 2009 - 2014
Administering CentOS Server-based systems.
Deploying, managing, monitoring, patching multi-forest.
Developing, planning, architecting, deploying private cloud infrastructure Deploying backup solutions.
Automating and monitoring, client patch management, software deployment, inventory, soft metering, print management
IT service automation with Self-Service Portal.
Made recommendations regarding infrastructure overhauls.
Comp TIA MS/ Server Fundamentals (2012r-2016)
Linux Fundamentals MS/ Server Administration (2012r-2016)
Linux Administration MS/Exchange Server 2016
Azeri – Native
English – speaking (pre-intermediate), writing (intermediate), reading (intermediate)
Russian – speaking (pre-intermediate), writing (intermediate), reading (intermediate